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38% of Consumers Purchase Due to a Chat Session

Live online chat has quickly become a powerful engagement tool, connecting brands to digital consumers on any device. With the right approach, live chat can increase conversion rates and average order value while building brand loyalty. Learn how Crate and Barrel tripled online conversion and increased their average order value by 135%.

Download our complimentary Live Chat Handbook: A Practical Guide to Drive Engagement for insights to help you leverage live chat to meet and exceed your goals, including:

1
Powerful live chat conversion statistics
2
4 types of chat engagements and selecting the most effective for your brand
3
Best practices to improve the live chat experience
4
Using chat to engage mobile customers and drive conversions