Engage, Connect, and Guide Customers Throughout the Online Journey

Make every digital experience personal.

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Moxie Suite Converts Across Devices

In a commissioned Total Economic Impact (TEI) study, Forrester Inc. found that Moxie products resulted in a 626% ROI, 2.5x improvement in agent efficiency and 4% increase in online conversions. Moxie enables companies to connect with customers at every step in their online journey, thereby transforming the customer-brand experience on desktop, mobile and tablet.

The suite offers:

  • Digital Engagement
    Live chat, knowledge articles and email all address different customer needs—providing a comprehensive communication platform that is guaranteed to convert.
  • Performance Analytics
    Moxie’s real-time analytics include cutting edge technology and conversion-focused reports to measure engagement impact, conversion rates, uplift and more.
  • Intelligent Decisioning
    Form comprehensive visitor profiles, leverage the data, and provide the optimal engagements and the right time.
  • Mobile First Capabilities
    The Moxie Suite has the consistency, design and personalization to connect businesses to customers on the go, wherever they go.

Moxie’s Clients Include:

  • Vitacost
  • iCat
  • Sandals
  • Dell
  • Chill Insurance