ON-DEMAND WEBINAR

Vitacost: Healthy Living & Strong Digital Engagement

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Originally Presented
Tuesday, April 2, 2019

We invited Vitacost to share the details on how they get 40% of visitors to self-serve.

And why they escalate to live chat to sell and support.

In this exclusive 30-minute on-demand webinar, you’ll learn:

  Why they implemented self-service, chat and email (especially relevant in today’s 24/7 lifestyle)
  Which of their channels is generating the highest customer satisfaction
  #1 way they use reporting to optimise live chat … and one 45% of companies don’t do!