Digital Engagement for Insurers

Get the recording!

Originally Presented
Tuesday, June 25, 2019

Keeping customers engaged is the key to converting them. There’s no lifetime value of a prospect who struggles and abandons your site. You can fix things afterwards. But they’re likely gone for good.

Watch this on-demand webinar to hear from a leading insurer who tops the list in customer satisfaction ratings. Plus, learn digital customer engagement best practices you can put into place now. 

Brent Hartman, Director P&C Digital Product Management from USAA will discuss and field questions regarding how to:

  Build customer confidence and avoid channel shifting
  Spot friction and reduce effort in your funnel
  Extend your expertise to the digital customer (without increased costs)
  Measure results of digital engagement CX enhancements